Contact & Product Support

What to include in your message

Include your full name, the email used at checkout, your order number if available, and a short explanation of what you need. For refund requests, use “Refund Request” in the email subject line.

Do not include full payment-card numbers, passwords or sensitive medical records. Support can help with product and order questions but does not replace individualized medical advice. No response time is guaranteed on this website.

Returns

Contact support within 60 days of the purchase date, before sending a return. Ask support to confirm the mailing address and instructions. Keep your packing slip and all bottles, including opened or empty bottles. See the Return Policy for the full process.

About these contact details

These are the product support contacts supplied for VapoCept. This website does not operate a separate on-page support form or collect messages. Email and SMS links use your own messaging application. Message and data rates may apply.

VapoCept is distributed by Gex Corporation LLP, according to the supplied label. BuyGoods is the retailer of the product. For checkout or payment-provider questions, also consult the retailer information on your order confirmation.